About 6mths ago I asked the Commonwealth Bank (CBA) to close my savings account. They are charging me $5/mth for no service. I dont use the account, I have asked them to close it. I dont have a fax machine. I sent them an email from a secure site. I needed a password to access this area. They are such parasites. They have been collecting $5 each month for years for no service.
I am living overseas. They have an email service attached to Netbank, but they refuse to acknowledge emails. They dont even confirm the authenticity of the email I send them - which is on their record. They just ignore it.
Since when did service constitute screwing people!
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